Some items in our catalog are marked as Special Order in the product description. These products are not stocked in our primary warehouse and may require up to 4 additional business days to be delivered to us before we can ship them to you.
This means your overall delivery time may be slightly longer than usual. We’ll ship the rest of your order as soon as everything is ready, and you’ll receive tracking updates along the way.
Once you place an order, you’ll receive a confirmation email that includes your Order ID, the shipping address, and a summary of the products you ordered.
Within 24 hours, you’ll be assigned a shipping label, along with the carrier name and a tracking number. Please note:
When the label is created, your item is marked as “ready to ship” — but that doesn’t mean it has left the warehouse yet.
If you don’t see tracking updates from the carrier within 2-3 business days, please call us at 866-357-5028 so we can make sure there are no issues with your shipment.
If your tracking information shows that your package is lost, damaged, or appears to be stuck with no movement for several days, it may indicate an issue with the shipment.
Please contact us immediately at 866-357-5028 so we can investigate with the carrier and resolve the issue as quickly as possible.
If your package arrives damaged, please call us right away at 866-357-5028. We’ll handle the issue directly and make sure you get a quick resolution or replacement.
Please contact us immediately at 866-357-5028 so we can investigate with the carrier and resolve the issue as quickly as possible.
Not always. Some items may ship separately depending on availability or warehouse location.
You’ll receive a separate email with tracking information for each shipment, including the specific item(s) it covers — so you’ll always know what’s on the way.
immediately at 866-357-5028 so we can investigate with the carrier and resolve the issue as quickly as possible.
We primarily ship using UPS, USPS, and Amazon Shipping.
If you have a preferred carrier, feel free to mention it in the order notes at checkout. While we can’t guarantee your preferred carrier will be used, we’ll do our best to accommodate your request whenever possible.
Yes! We offer expedited shipping options at checkout when available. If you’re in a rush or need help with a specific delivery date, feel free to call us at 866-357-5028 and we’ll do our best to accommodate your request.
Orders placed by 3:00 PM (Central Time), Monday through Friday, are typically processed and shipped the same day.
Orders placed after 3:00 PM CT on Friday or over the weekend will be shipped the following Monday.
Still have questions?
For the fastest response, give us a call at 866-357-5028.
Our team is happy to help with anything you need.
Browse hundreds of beverage brands and exclusive products — all in one place.
Fast fulfillment, careful handling, and reliable shipping to your door.
Wholesale or retail? We offer special pricing and support for business accounts.
We respect your privacy. Your data and purchase info are always protected.
"What happens if your get your gremlin wet?" If they get wet/coming into any contact with water, they will multiply
"Do you have limited-edition or seasonal drinks?" Absolutely. We carry a wide range of seasonal, limited-release, and hard-to-find beverages. Be sure to check our “New Arrivals” and “Limited Edition” categories — inventory moves fast!
"How fresh are your products?" We source our inventory weekly, directly from the brands and authorized distributors — ensuring maximum freshness every time. Many of our beverages come in brand-new production batches, often shipped to us within days of being made. You won’t find dusty warehouse stock or expired inventory here — only top-quality, fresh products just like you’d find in-store (or fresher!).
"Does Sunlight hurt Your gremlin?" Sunlight is fatal to gremlins and mogwai. Bright light, especially direct sunlight, causes them pain, and prolonged exposure.
"Are your products authentic?" Yes! Every item we sell is 100% authentic and sourced directly from official brands, licensed distributors, or manufacturers. We never deal with grey market or third-party resellers.
"Can I request a product you don’t carry?" Yes! We’re always open to customer suggestions. If you’re looking for a specific drink or flavor, just let us know — we’ll do our best to source it for you or notify you when it becomes available.
